Certainly! Here’s a FAQ section tailored for Jinghao Tools CO., LTD., focusing on the needs and concerns of B2B buyers:
What products does Jinghao Tools CO., LTD. manufacture?
We specialize in manufacturing a wide range of carts, including hand trucks, utility carts, platform carts, folding carts, and customized carts tailored to specific industry needs.
Can you customize products according to our specifications?
Yes, we offer customization services to meet your unique requirements. Our team can work with you to modify designs, dimensions, materials, and branding to suit your specific needs.
What is your production capacity?
Our factory in Jinhua City, Zhejiang Province, is equipped with advanced machinery and skilled workers, allowing us to handle large volume orders efficiently while maintaining high-quality standards.
What certifications do your products have?
Our products comply with international quality standards and hold certifications such as ISO 9001, CE, and GS. We ensure all products meet or exceed the regulatory requirements of your market.
Do you provide samples for evaluation?
Yes, we can provide samples upon request. Please contact our sales team to discuss sample availability and any associated costs.
What are your lead times for orders?
Lead times vary depending on the order size and product specifications. Typically, production takes 4-6 weeks after order confirmation. We strive to meet your deadlines and can discuss expedited options if necessary.
What are your payment terms?
Our standard payment terms are 30% T/T in advance as a deposit and 70% balance before shipment. We are open to discussing alternative arrangements to accommodate your needs.
Can you assist with shipping and logistics?
Yes, we offer comprehensive shipping services, including FOB, CIF, and DDP terms. Our logistics team can handle all aspects of shipping to ensure timely and cost-effective delivery to your location.
How do you ensure product quality?
Quality is our top priority. We have a stringent quality control system in place, including inspections of raw materials, in-process quality checks, and final inspections before shipment. Our QC team adheres to ISO standards to ensure consistent quality.
What is your Minimum Order Quantity (MOQ)?
Our MOQ varies by product but generally starts at 100 units. For customized orders, the MOQ may differ. Please contact us with your specific requirements for more details.
Do you have experience exporting to our country?
We have extensive experience exporting to countries worldwide, including those in North America, Europe, Asia, and the Middle East. We are familiar with international trade regulations and customs procedures in various regions.
Can we visit your factory?
Absolutely! We welcome all clients to visit our factory in Jinhua City to see our operations firsthand. Please contact us to schedule a visit at your convenience.
How do you handle after-sales service and support?
We stand behind our products and offer comprehensive after-sales support. If you encounter any issues, our customer service team is ready to assist you with troubleshooting, replacements, or any necessary guidance.
Are you able to provide references from other clients?
Yes, we can provide references or testimonials from our existing clients upon request. We value our partnerships and are proud of the relationships we have built over the years.
What materials do you use in your carts?
Our carts are made from high-quality materials such as steel, aluminum, and durable plastics. We source our materials from reputable suppliers to ensure the longevity and reliability of our products.
Do you offer warranties on your products?
Yes, we offer a standard one-year warranty on our products against manufacturing defects. Extended warranty options can also be discussed based on your needs.
How can we place an order or request a quotation?
You can contact us via email at [JINGHAOTOOLS@gmail.com], phone at [+86 189 6748 6160 ], or through the contact form on our website. Our sales team will respond promptly to assist you.
What sets Jinghao Tools apart from other manufacturers?
- Quality Assurance: Strict quality control at every production stage.
- Customization: Flexible solutions tailored to your needs.
- Competitive Pricing: Affordable prices without compromising on quality.
- Customer Service: Dedicated support throughout the purchasing process.
- Experience: Over 15 years in the industry with a proven track record.
Do you participate in international trade shows or exhibitions?
Yes, we regularly attend major industry trade shows such as the Canton Fair and international hardware exhibitions. Please check our website for upcoming events where you can meet us.
Are your products environmentally friendly?
We are committed to sustainable practices and use eco-friendly materials and processes whenever possible. Our products are designed for durability, reducing the need for frequent replacements.
